Personal information includes any information or opinion about an identified individual, or an individual who is reasonably identifiable regardless of whether the information is true or not. Inspire Events Australia only collects personal information (and sensitive health information) which is necessary for, or related to, one or more of its functions or activities. The types of personal information we collect from you will depend upon the type of interaction that you have with us.
The types of personal information that we collect may include:
We may collect personal information from you in a number of ways, including:
Some of our venues have surveillance cameras which may capture your image on film. We may use this information in respect of the management and security of our venues and it may be provided to law enforcement and government bodies for these purposes.
We may also collect personal information from third parties, for example:
If a person under sixteen years of age has provided us with personal information without parental or guardian consent, those details may be removed by emailing us at firstname.lastname@example.org.
Your personal information may be used by us in a number of ways, including:
or the purpose requested; to respond to your query or feedback; to process your application for membership, competition entry, or to use or purchase one of our products or services; to process your order; to promote and market all current and future Inspire Events Australia events, products and services and to inform you about the products and services of our commercial partners; to process and consider your application for employment; to assist with our internal business processes; for market research purposes and to improve our product and service offering; to administer promotions and surveys;
for any other purposes that you would reasonably expect; and to enable us to comply with our obligations under the law.
We may disclose your personal information in a variety of circumstances including to:
We take reasonable steps to ensure that the personal information we collect and use is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to a large extent on the information you provide. You can update (or request us to update) your personal information at any time. We ask you to keep your information as current as possible so that we may continue to provide you with useful information.
To update your details, please email us at email@example.com.
You have a right to request access to your personal information held by us. You are also able to update your details or request us to remove your details should you wish to “opt out” in the future. Should you wish to access, update or remove your details, please email us at firstname.lastname@example.org.
If there is a lawful reason for not providing you with access, we will provide you with a written explanation and will inform you of the mechanism to complain about our refusal at that time. Please note that we will respond to your requests as soon as reasonably practicable.
Inspire Events Australia takes reasonable steps to maintain the security of your personal information and to prevent the misuse, interference, loss, modification and unauthorised access to or disclosure of your personal information.
We have implemented a variety of electronic and physical security measures to safeguard the privacy of your personal information. These measures include:
We also ensure where possible that our contractors, agents, commercial partners and third party service providers have the same information security measures in place. While we strive to protect your personal information, we cannot guarantee or warrant its complete security. No data transmission over the Internet can be guaranteed to be 100% secure. If you have an online account with one of our businesses, your account will be able to be accessed by anyone who knows your login details. You should keep you login details, and any other information you use to remember these details, private and secure.
If you have a complaint or concern about the way in which your privacy has been handled by Inspire Events Australia or a related body, please email us at email@example.com. We will respond by email within 2 working days confirming receipt of your complaint or concern. We will then proactively investigate your complaint or concern and provide you with our response within a reasonable timeframe. If, after receiving our response, you still consider that your privacy complaint or concern has not been resolved, you may then take your complaint to the Office of the Australian Information Commissioner (www.oaic.gov.au).